Each box is slightly different and each contains new pieces of the story line for you to fit together into the whole. We try not to be too specific with the box contents as it varies story to story and month to month – but there’s always a cover letter from the person leading the investigation to start you on your way – and each box will contain other contents, themed to the game, and have different parts of the puzzle to integrate together to give you a full picture.
As an example – Box 1 of “An Inheritance of Murder” contains a cover letter from the Heir Hunter, a burned journal from Marie Jones, a dried leaf, a cryptic note, spices, sketches (within the journal) and journal entries.
Box 2 of “An Inheritance of Murder” contains a letter from the heir hunter, a diya, a cigarette card, a letter from a friend, a boarding card, a newspaper clipping, spice.
If you cancel a subscription then we stop supplying your boxes. No further payments will be made. If at some point you want to continue with the story, then you can buy the boxes for subsequent months pay as you go.
Many of our subscriptions are purchased as a gift for family and friends. When you place an order, please be sure to add in the shipping address details for the person who is receiving this as a gift and we will send it directly to them. If you’d prefer we send the first box to you directly – please contact us and we’ll make a note on our orders to do so.
Yes – you don’t need a paypal account to pay by paypal. Paypal is just our card processing system. When you click to pay, you’ll get the option to sign into your paypal account or pay directly using your card.
We also use Stripe as a payment processor.
The solution will be provided at the end of the year, so if you are well and truly stuck – it will all make sense at the end of the year – but in the meantime – you can ask to join the support groups.
You will be sent details to access this when your first box ships, if your order is purchased as a gift, please forward the link to your gift receipient. There are spoilers on the support groups – so do take care when reviewing posts.
Our deadline for new subscribers is the last day of the month. All repeat subscriptions are processed on that date and are sent out during the first week of the month.
New subscribers boxes are usually shipped within a few days of ordering. For UK orders they arrive within 1-2 days, for Europe, it takes around 7-14 days, and rest of world can take up to 21 days.
For USA subscribers we now have a distribution house set up in Philadelphia – which means we batch ship new subscribers and pay as you go renewals on the 14th of the month and the 1st of the month to our distribution house. At which point they’re then shipped via USPS from the distribution house.
This means if you order before the 14th of the month you’ll receive your first box in the same month, and you order between the 14th and the end of the month you’ll receive your first box in the first week of the following month.